Responsible Gaming

Last Updated: November 17, 2025

Understanding Responsible Gambling: Core Principles and Values

Responsible gambling is a fundamental commitment to ensuring safe, controlled, and mindful gaming experiences. At Ok Win, we prioritize player well-being above all else, recognizing that gambling should be a form of entertainment, not a means of financial resolution or emotional escape.

Age Verification and Legal Compliance

Strict Age Requirements:

• Minimum legal gambling age in India: 18 years

• Mandatory government-issued ID verification

• Multi-step age authentication process

• Immediate account suspension for fraudulent age declaration

Financial and Time Management Strategies

Setting Practical Limits 1. Deposit Limits

• Daily: ₹5,000 maximum

• Weekly: ₹25,000 maximum

• Monthly: ₹100,000 maximum

2. Time Management Controls

• Session duration alerts

• Mandatory 10-minute breaks every 2 hours

• Automatic logout after 4-hour continuous play

Recognizing Problem Gambling Warning Signs

Behavioral Indicators

• Increasing time spent gambling

• Neglecting personal and professional responsibilities

• Borrowing money to continue gambling

• Lying about gambling activities

• Chasing losses consistently

Financial Red Flags

• Unexplained financial difficulties

• Selling personal assets

• Accumulating gambling-related debt

• Frequent loan requests

• Irregular bank transactions

Emotional and Social Warning Signs

• Heightened irritability

• Anxiety about gambling outcomes

• Social withdrawal

• Relationship conflicts

• Persistent feelings of guilt or shame

Support Resources and Helplines

National Helplines

• Government Mental Health Helpline: 1075

• SHUT (Society for Health & Unemployment Transfer): 9152987821

• Vandrevala Foundation: 9999666555

International Support Organizations

• GambleAware.org

• BeGambleAware.org

• GamCare.org.uk

Self-Exclusion and Platform Control Mechanisms

Self-Exclusion Options

• Temporary account suspension

• Permanent account closure

• Cool-off periods (7, 30, 90 days)

• Complete self-exclusion from all Ok Win platforms

Family Support and Educational Resources

Support Materials

• Downloadable family guidance documents

• Educational webinars

• Counseling referral services

• Communication strategies for addressing gambling concerns

Maintaining Healthy Gambling Perspectives

Essential Mindset Principles

• Gambling as entertainment, not income

• Setting strict budget boundaries

• Understanding inherent game probabilities

• Maintaining emotional detachment

Platform Commitment to Player Welfare

Our Responsible Gaming Pledge

• Transparent gaming mechanics

• Regular player wellness assessments

• Continuous staff training on responsible gaming

• Proactive identification of at-risk behaviors

Treatment and Professional Help in India

Professional Support Channels

• Psychological counseling services

• Addiction treatment centers

• Online and offline support groups

• Specialized gambling addiction therapists

Contact Information

Platform: Ok Win Website: https://okwin-net.com/contact-us/ Email: [email protected] Phone: +917845632145 Address: Tower B, IT Hub, Hitech City, Hyderabad, Telangana 500081 Remember: If gambling stops being fun, it’s time to stop.